Who we are
Our website address is: http://www.efinancial.com.np
Effective Date: From January 1st, 2023
We at Empire Financial Services understand that privacy is important to our customers and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including our website and mobile app.
By using our services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our services.
We may change our Privacy Policy from time to time. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices and the choices available to you.
Collection of Personal Information
We collect personal information from you when you use our services, including when you:
- Create an account
- Make a purchase
- Participate in a survey or promotion
- Request customer support
The personal information we collect may include your name, email address, phone number, and financial information such as your bank account or credit card number. We may also collect information about your location and device information.
Use of Personal Information
We use your personal information to provide, maintain, and improve our services, as well as to communicate with you. This includes using your personal information to:
- Process and fulfill your orders
- Provide customer support
- Send you promotional materials or other communications
- Improve and personalize your experience
We may also use your personal information for research and analytics purposes and to comply with legal obligations.
Sharing of Personal Information
We do not sell your personal information to third parties. However, we may share your personal information with:
- Service providers who assist us in operating our business and providing our services, such as payment processors and fulfillment centers
- Business partners who offer products or services that may be of interest to you
- Law enforcement or other government agencies as required by law
We may also share your personal information in the event of a merger, acquisition, or other corporate reorganization.
Security of Personal Information
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your personal information.
Your Choices
You have the following choices regarding your personal information:
- You can opt-out of receiving promotional materials or other communications from us by following the unsubscribe instructions included in the communication or by contacting us at [Insert contact information].
- You can access, update, or delete your personal information by logging into your account or contacting us at help@efinancial.com.np.
- You can exercise your right to object to the processing of your personal information by contacting us at help@efinancial.com.np.
- You can also exercise your right to data portability by requesting a copy of your personal information in a commonly used format or requesting that we transfer your personal information to another service provider.
If you are a resident of the European Union, you have the following additional rights:
- You have the right to request that we erase your personal information.
- You have the right to request that we restrict the processing of your personal information.
- You have the right to object to the processing of your personal information.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.